About us
We are Mercia Group
Mercia is one of the leading providers of training and support services to the UK & Ireland accountancy profession.
Over 7,000 firms attend our training events, rely on our technical products and promote themselves using our marketing services. We can help improve the knowledge and efficiency of the entire team, whilst also improving the firm's brand presence and reputation.
How we help firms like yours
Our Story
At Mercia our purpose is to “enable accountancy and tax professionals to do business in the right way”.
For over 40 years, our growth and success has been driven by providing all sizes of firms (from sole practitioner to top ten firms) with a diverse range of high quality products and services that suit their individual needs, so that the firm can focus on their clients.
Mercia Values
Our vision is to be the trusted advisor to accountancy and tax professionals.
To achieve this, we have four guiding values:
- Innovation
- Pride
- Integrity
- Teamwork
#WeAreWilmingtonPlc
Introducing Wilmington Plc
Since 2006 Mercia has been part of Wilmington Plc, the provider of information, compliance and education to professional markets.
Mercia is a key part of Wilmington's Professional Training and Education Division together with other well recognised brands in the UK such as Practice Track, Axco, ICA and Bond Solon.
Diversity, inclusion and sustainability at Wilmington
Wilmington strives to create a responsible business culture that informs the way the group works.
Four strategic pillars underpins our commitment to create a responsible business culture. These are; Cultural positivity, Customer empowerment, Proactive assurance and Environmental responsibility.
What’s your next step?
Explore our current open positions at Mercia Group.
Meet the team
Our whole team are passionate about achieving excellence and helping firms to maximise the value they receive from using our products and services.
We have over 30 highly qualified experts in our dedicated technical team who are central to our product development as well as our delivery. With an in-house team of this calibre we are often first to market with new offerings and can even remain as flexible as when this was a much smaller business.
Our support teams include dedicated training administrators, innovative design and marketing support teams, finance and IT developers all focus on the customer. Our customer retention rate exceeds 95%, which is a testament to everyone at Mercia.
Meet the Directors
Victoria Kelly
Managing Director
Emily Ellison
Technical Services Director
Amir Hussain
Sales & Marketing Director
Brendan Howard
Managing Director (Ireland)
Michelle Syson
Client Success & Operations Director
Lynn Radose
Product Director
Get in touch.
We are always happy to hear from existing and potential new clients. We are here to help so please call us on 0330 058 7141 or email us with your queries or feedback.
