Meet the team

We have experienced lecturers and technical consultants, a dedicated administration team and an innovative design and marketing support team. And all these teams wouldn't be able to function without our small but valuable accounts and IT teams.

Directors

Victoria Kelly

Managing Director

Brendan Howard

Managing Director (Ireland)

Amir Hussain

Sales & Marketing Director

Emily Ellison

Technical Services Director

Lynn Radose

Product Director

Michelle Syson

Client Success & Operations Performance Director

Technical Services

Emily Ellison

Technical Services Director

Louise Conner

Management & Skills Trainer

Helen Knight

Tax Senior Manager

James Hurst

Technical Lecturer & Consultant

Mark Morton

Technical Lecturer & Consultant

Nicola Holcombe

Technical Lecturer & Consultant

Norman Allison

Technical Lecturer & Consultant

Pat Nown

Technical Lecturer & Consultant

Stephanie Cartledge

Technical Lecturer & Consultant

Jenny Faulkner

Head of Audit, Accounting & Compliance

Gemma Archer

A&A and Compliance Senior Manager

Melinda Maupeu

Technical Consultant

Roger Allum

Technical Consultant

Ross Haydock

Technical Consultant

Lee Eagling

A&A and Compliance Senior Manager

Andy Holton

Technical Consultant

Gavin Leake

Technical Consultant

Janette Mann

Technical Consultant

Kathryn Burns

Technical Consultant

Alun Edwards

A&A and Compliance Senior Manager

Claire Searle

Technical Consultant

Jonathan Eddy

Technical Consultant

Jonathan McGee

Technical Consultant

Matthew Messruther

Technical Consultant

Sardul Kafle

Technical Consultant

Zain Talaat

Technical Consultant

Danny Noon

Technical Consultant

Jo Gregory

A&A and Compliance Senior Manager

Aamar Hussain

Technical Consultant/Author

Chris Turner

Technical Consultant/ Author

Nicola Groves

A&A and Compliance Senior Manager

Danielle Finch

Technical Lecturer & Consultant

Sally Hutchings

Technical Lecturer & Consultant

Carol Quew

Manuals/CMS Executive

Client Success & Operations

Michelle Syson

Client Success & Operations Performance Director

Georgia Robertson

Events & Course Operations Senior Manager

Bethan Harrington

Event Operations Executive

Sarah Maguire

Marketing Services Manager

Marie Hunt

Marketing Services Advisor

Tanya Steenson

Marketing Services Advisor

Julia Bradley

Client Service Delivery Manager

Asha Matyja-Zal

Student Monitoring Executive

Alice Milne

Client Relationship Manager

Sara Collins

Client Relationship Executive

Leigh Cullen

Client Relationship Manager

Kathryn Lubkowski

Client Relationship Executive

Lucy Mumford

In-House & Consultancy Executive

Jess Perritt

In-House & Consultancy Lead Executive

Kirsty Holdcroft

In-House & Consultancy Lead Executive

Anna-Maria Hamvas-Berdanne

In-House & Consultancy Executive

Nicola Wilson

In-House & Consultancy Executive

Amanda De-Gol

In-House & Consultancy Coordinator

Sue Jobling

In-House & Consultancy Administrator

Alice Gunn

Course Service & Experience Senior Manager

Eleanor Magnor

Course Operations Executive

Rebecca Booth

Course Operations Executive

Jayne West

Course Production Administrator

Heena Chauhan

Course Operations Coordinator

Victoria Philpott

Course Operations Coordinator

Jill Hammond

Course Operations Administrator

Michele Trickett

Course Operations Administrator

Jade Rice

Customer Service Operations Manager

Andrew Gray

Customer Service Systems Advisor

Lucy Boundy

Digital Training Coordinator

Jane Purple

Digital Training Administrator

Charlotte Goudge

Client Services Administrator

Bethany Bryce

Customer Service Administrator

Jess Dobson

Customer Service Administrator

Judith Carey

Customer Service Administrator

Katherine Stacey

Customer Service Administrator

Robert Porter

Customer Service Administrator

Thea Sta. Maria

Customer Service Administrator

Sales and Marketing

Amir Hussain

Sales & Marketing Director

Hannah Howe

Key Accounts Director

Colette Simpson

Key Account Manager

Marion Goddard

Key Account Manager

Alistair McGiffen

Head of Sales

Claire Bennett

Field Account Manager

Jennifer Patrick

Field Account Manager

Samuel Hill

Field Account Manager

Liam Orviss

TeleSales Manager

Dominic Hynard

Account Executive

Sash Bandaranayake

Account Executive

Matthew Williams

Business Development Executive

Nicola Hudson

Account Executive

Roy Daniel

Business Development Executive

Siobhan Benson

Commercial Trainee

Pete McGrath

Head of Marketing

Polly Jones

Marketing Manager

Ashleigh Cullen

Digital Marketing Executive

Catherine Derwent

Digital Marketing Executive

Hollie Hemsworth

Digital Marketing Executive

Rebecca Thompson

Marketing Operations Specialist

Thomas Stanton

Digital Marketing Manager

Bethany Howe

Copywriter

Tim Evershed

Copywriter

Clare Litchfield

Graphic Design Team Manager

Jimmy Atter

Multimedia Graphic Designer

Nilesh Parmar

Multimedia Graphic Designer

Melanie Johnson

Graphic Designer

Product

Lynn Radose

Product Director

Kay Sanders

Product Manager - Training

Tracey Winters

Products Insights Manager

Paul Robbins

Learning Design Manager

Hamish McLean

Digital Learning Developer

Jo Daly

Digital Learning Developer

Olivia Macron

Digital Learning Developer

Dale Hawkins

Digital Platforms and Innovations Manager

Sam Kelsey

Digital Platforms Lead

John Johnston

Course Production Executive

Alexander Gilmore

Course Production Coordinator

Mia Buckley

Commercial Trainee

Our Support Teams

Debbie Blake

Personal Assistant

Tracey King

Divisional Financial Controller

Aadil Ghumra

Management Accountant

Bali Brar

Senior Management Accountant

Marie Paterson

Accounts Executive

Helen Loomes

Accounts Administrator

You're too kind

Virtual classroom is an ideal alternative to face to face seminar. I like it!

Gopal Manan
Shah & Co (Accountants) Ltd

During the past 18 years I have found Mercia Ireland very easy to work with and always very quick to respond to any questions. Throughout the years and through many regulatory changes I have chosen Mercia to work with because they were real people who listened to what we needed, and always gave pragmatic answers whilst remaining fully compliant. If you do the same, you will not be disappointed. I thoroughly recommend Mercia Ireland to anyone who is looking for professional and knowledgeable support.

Des McCann
Cooney Carey

I thought the format of doing the course via Zoom worked very well - I think the fact you can see the speakers slides/webcams as they spoke was really good, I almost preferred this style of course to a face to face one! Thank you very much - very informative and useful.

Alice Markham
J R Watson