Communicating Effectively

Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. When we communicate effectively, both the sender and receiver feel a sense of fulfilment. This course will help you adapt your communication style to suit.

Content will include topics such as:

• Upward communication
• Receivers of communication
• Selecting the most appropriate channel
• Communication barriers