Masterclass - World Class Organisation

Taking extracts from our popular Conference programme, Mercia Masterclasses offer a unique opportunity to hear from experts in specialist areas without having to attend the full conference event.

This session explores how to drive commercial success by establishing a quality culture. 

Key objectives:

  • Transformation Framework: Introduce a simple and effective approach to transform organisational culture, ensuring measurable outcomes and engagement at all staff levels.
  • Management Insights: Share insights from research conducted with CEOs and managers worldwide to offer a comprehensive view on effective management practices.
  • Key Management Areas: Discuss critical areas such as strategy, communication, personal growth, client relations, and leadership, emphasising their impact on creating a positive work culture. 
  • Engagement and Growth: Talk about the importance of employee engagement at every level, understanding financial operations, and strategies for retention. 
  • Vision and Leadership: Emphasise the significance of a clear and exciting company vision for successful leadership.

If you are interested the recordings of the entire Leadership in 2024 and Beyond Conference, please see here.

CPD Course
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Flexible solutions

We offer a range of solutions to meet your training needs. To discuss your memberships or bespoke packages needs contact us on 0330 058 7141 or email us.


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